We are here for you
Personal advice for your home
Write to us
We look forward to your message and will get back to you within 24 hours
All contact options at a glance
💬 Live chat: Direct & fast help
📧 Email: Reply within 24 hours – info@verusliving.de
📞 Telephone: +49 30 2239 953 277
Write to us on WhatsApp .
Opening hours:
Mon.–Fri.: 9:00–18:00
Sat.: 9:00-13:00
Our team of experts will provide you with expert advice on:
- Product details & application
- Orders & Delivery
- Technical questions
- Complaints & Service
Your opinion is important to us! Please share your feedback with us – we are constantly evolving to provide you with the best possible service.
Competent advice ✓ Fast response time ✓ Personal service ✓ Reliable solutions ✓
Frequently Asked Questions
How does our best price guarantee work?
1. Send proof of price
Simply send us the link or a screenshot of the cheaper offer via one of our contact methods:
Email: info@verusliving.de (Reply guaranteed within 24 hours)
WhatsApp: (Direct chat for quick inquiries)
2. Quick check
Our team of experts will carefully review the offer and will get back to you within 24 hours.
3. Individual offer
We not only offer you an attractive price, but also a tailor-made offer that is precisely tailored to your wishes and requirements.
4. Your additional benefits at Verus Living
✔ Competent advice from our dedicated team of experts
✔ Guaranteed quality products from selected premium manufacturers
✔ Personal and reliable service – from the first question to delivery
✔ Fast delivery, partly directly from Germany, with individual appointment coordination
Important: The item must be immediately available from the other seller and identical.
How does shipping work?
We work with several shipping providers and select the best option depending on the product. Many of our products are shipped via a freight carrier, which will contact you to advise you of a delivery date. Delivery times may vary for products made to order.
Part of our logistics is handled directly from Germany, which allows for shorter shipping routes and, in many cases, faster delivery times. Shipping times may vary depending on the manufacturer, warehouse location, and selected product. Detailed information can be found on the respective product page or is available upon request from our customer service.
If you have any questions, we are always happy to help – personally, uncomplicated and reliably.
What about shipping costs?
🇩🇪 Germany:
For orders over €1,000, shipping is completely free – regardless of product type or size.
🇪🇺 EU countries:
We also offer free shipping to many European countries for orders over €1,000. The exact terms may vary slightly depending on the product, delivery country, and shipping partner – our customer service will be happy to provide you with more information.
Tip: Subscribe to our newsletter – you'll regularly receive exclusive discounts that, among other things, can help you save on shipping costs.
Our goal for the future: We are actively working to offer you completely free shipping throughout Europe – fair, transparent, and without any hidden additional costs.
What payment options are available?
You can easily pay with standard credit cards, debit cards, or with PayPal, Klarna, Apple Pay, and Google Pay. We offer a 3% discount for advance payments. For larger orders, please contact us regarding down payments or purchase on account.
What is the story of Verus Living?
Verus Living is a small, owner-managed family business founded in 2023 with a clear vision: to offer high-quality designer furniture – combined with genuine advice, personal proximity and social commitment.
What sets us apart:
- We take time for your wishes.
- thanks to flat structures without detours.
- in design, furnishing and sales.
- This ensures short delivery routes and reliable service.
- We would like to be there for you personally in Mallorca soon.
- With every order you support the Animal Police Association Mallorca together with us.
Verus Living stands for timeless design, honest advice, and responsible action – for a home that inspires and does good.
Are the products original?
Yes, we only sell 100% original branded products – directly from the manufacturer or authorized distributors.
All products in our range come from select designer brands and are offered without intermediaries or the risk of replication. Quality, origin, and authenticity are our top priority at Verus Living.
Does Verus Living offer a white-glove or installation service?
Yes – upon request, we offer both a white-glove service and an assembly service upon delivery.
This premium service includes delivery to the desired location, unpacking, assembly, and environmentally friendly disposal of the packaging material.
Is there a Verus Living showroom?
Not yet – but we are working hard on it.
We don't currently have a physical showroom in Mallorca. The idea of making our high-quality designer pieces available to experience not only online but also in person is very important to us. Therefore, we are already actively searching for a suitable property so that we can offer you a stylish Verus Living experience in our own showroom in the future.
Does Verus Living offer rental solutions for events, trade fairs or exhibitions?
As a general rule, we do not currently offer temporary rentals.
Our current focus is on selling high-quality designer pieces. However, we are exploring the possibility of offering a rental service for events, trade fairs, or temporary installations in the future.
There may already be exceptions for certain manufacturers or special requests.
Please contact us with the details of your project – we will examine individually whether a solution is possible.
Our customer service is always there for you and will advise you personally on possible special conditions or cooperations.
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